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Proflight Zambia staff demonstrate the airline's determination to provide a safe, efficient, reliable and friendly service

Proflight Zambia staff demonstrate the airline’s determination to provide a safe, efficient, reliable and friendly service

Proflight Zambia has welcomed news of a planned new air service from Dar-es-Salaam to Lusaka by Tanzania-based no-frills airline Fastjet.

While the two airlines will both fly the same route, Proflight services a different market, offering a fully inclusive, high-quality service to business travellers on its three-times-a-week service, as well as a boutique leisure service through to Zanzibar.

The new service from Tanzania domestic operator Fastjet will bring additional traffic in and out of Zambia, helping to feed Proflight Zambia’s domestic network.

“The Fastjet business model is very different from the Proflight model and we feel there is demand for the affordable prices that a low-cost carrier such as Fastjet can offer,” said Proflight Zambia Director of Government and Industry Affairs Captain Philip Lemba.

Proflight Zambia, which launched its service to Dar in October last year, will continue to offer a fully inclusive service to business travellers, and with its interline agreement with Precision Air it plans to continue with specials fares to Zanzibar, Arusha and other destinations in Tanzania.

“Competition in any industry is good as it forces standards to be kept high in products and services. We respect Fastjet’s move to provide a cheap service for budget travellers, and their affordable fares should be good news for the Zambian travelling public,” said Capt. Lemba.

Proflight’s fares include airport taxes and are fully inclusive of the booking service, a free baggage allowance of 23kgs checked baggage and 5kgs hand baggage, snacks and refreshments on board, and the airline’s popular Mbasela frequent flier programme. Proflight also offers a much-needed service for unaccompanied minors as well as child discounts.

Proflight operates its 29-seater Jetstream 41 aircraft on the Lusaka-Dar route, enabling fast turnarounds, disembarkation and immigration procedures on arrival.

“Our pledge to our customers is to continue offering a high level of service with safety, reliability, efficiency and friendly service as our guiding values. The service we offer allows for ease of booking using a number of distribution channels and interline partners as well as Airtel money, and a comprehensive website,” added Capt. Lemba.

Proflight’s return fares from Lusaka to Dar start from K1,782, including taxes, baggage, refreshments and administration.